Keep up-to-date with the latest in home and business mobile tech support. Learn about the newest trends, information and services Generation Tech has to offer.

Online Privacy

Your online privacy matters

Almost 1 million Australians suffer financial loss due to identity theft each year – which makes it more common than robbery, motor vehicle theft, household break-in, or assault.

The internet can be a strange place. We are aware that there are people out there who are actively trying to hack and steal our data, but aside from running some sort of anti-virus software on our computers – we don’t generally give much thought as to how we protect ourselves online.

Being hacked is one thing, but many of us also willingly offer up our personal information just to connect to the public Wi-Fi at the shopping centre or café, or to download the latest app. Handing over our personal data to giant tech companies, governments and even small app developers has quickly become second nature, which can be very profitable in the wrong hands.

How can I protect my data?

Let’s start by looking at what we can do to protect ourselves from people trying to hack our data.

One of the biggest vulnerabilities comes from the passwords we choose for our modems, devices and accounts. A simple password like ‘Security’ can be cracked instantly using computer algorithms, but a passphrase like ‘ITakeSecuritySeriously’ would take up to 45 quintillion years to get past (according to www.howsecureismypassword.net).

Updating existing passwords with easy to remember passphrases (using a combination of upper-case and lower-case letters, numbers and special characters) may take a bit of time, but is the best way to safeguard your information from the outset.

While we’re on passwords, try to always use Two-Factor Authentication (2FA) when it’s available. 2FA works by confirming it is you that’s entering the password by sending a code to another of your devices, or by using biometrics to scan your fingerprint or through Face ID etc.

Securing your devices

It’s good practice to regularly check for any updates for the operating systems, programs and apps you use, on all of your devices. Along with adding new features, updating drivers and delivering bug fixes, they also often contain ‘patches’ for any security flaws that have been discovered since the last update.

If you haven’t already been through the security or privacy settings on your computer, phone or tablet, it’s worth taking a look. Here you can select how much and what kind of information is shared, and with which apps. Things to look for here include location services, camera and microphone permissions, and which apps have access to your contacts, calendars and photos.

You should also review your privacy settings on your social media accounts and web browsers. These are big data collectors for giant tech companies who won’t hesitate to sell your personal information to the highest bidder in order to direct highly targeted advertising towards you based on your online behaviour profile.

Accessing public Wi-Fi networks

Most home and office Wi-Fi networks are encrypted and secure, but free public Wi-Fi networks rarely are. It might seem convenient to connect to the free Wi-Fi at the café or shopping centre, but this can leave your device, personal and potentially financial information exposed to anyone else connected to the same network.

Where possible, it is better to use your mobile data to connect to the internet. If you need to work from a laptop or other device which doesn’t have its own mobile data, you can create a ‘Personal Hotspot’ from your smartphone and share your data with your other devices that way. Otherwise, you’re better off just waiting until can connect to a trusted and secure network later.

If you’re unsure of where to start or have any questions about your online privacy, feel free contact us for help.

Technology stressing you out?
Get in Touch
x
Generation Tech
5.0
Based on 12 reviews
powered by Google
Amanda Pulford
Amanda Pulford
10:21 07 Aug 19
Professional, friendly and knowledgeable. Dan is able to understand what is needed for my system and communicate it... back to me clearly and simply. Perfect ✅read more
Evelyn Douglas
Evelyn Douglas
02:14 25 Jul 19
Dan sorted out my minor technical issues quickly and efficiently! He is friendly and approachable and seems to have a... broad knowledge of technical matters! Evelyn Douglas - Qalmaread more
Shirley Gordon
Shirley Gordon
22:41 23 Jun 19
Thanks go to Dan, he was able to resolve my mail issues. I highly recommend Dan to all those Seniors out there that... need a little extra help in understanding technology.read more
Mark Tunks
Mark Tunks
06:05 06 Jun 19
Dan from Generation Tech sorted our work stations so quickly. PCs are now all upgraded and working fast. Back up now... safe and secure Just brilliantread more
Libby Vilumsons
Libby Vilumsons
05:14 09 May 19
Fantastic quick service! Thanks for all of your help Dan!
Melissa Goodin
Melissa Goodin
06:24 15 Apr 19
Highly recommend. Great company and friendly professional service.
Maria Paterakis
Maria Paterakis
08:32 25 Feb 19
Generation Tech provides a fantastic service. I always feel supported and valued as a customer. Dan is so patient and... always willing to go the extra mile. I highly recommend Gen-Tech.read more
Lyndall Sundberg
Lyndall Sundberg
03:36 18 Feb 19
So grateful that I knew Generation Tech existed... had a tech issue that was holding things up at work and taking WAY... up too much of my time and I was not getting anywhere. Called Generation Tech and it was sorted in an hour :) Awesome service!read more
Laura Robinson
Laura Robinson
07:44 16 Feb 19
Gen Tech, helped us with our computer glitches, set us up again on the right road, with little fuss and a professional... attitude. Thank you for your insight and helping us through our computer frustrations!!!read more
Monique Carole
Monique Carole
02:04 16 Feb 19
I can highly recommend Dan at Generation Tech as a very helpful, conscientious expert in the IT field of computer and... phone connection and support. Definite 5+ star professional service!read more
Brightshadows Bosworth
Brightshadows Bosworth
10:01 15 Feb 19
Generation Tech saved me a lot of time, money and effort by sprucing up my current computers so that I didn't have to... buy new ones. It really helped our business. If you're looking for someone on the Gold Coast and beyond to service your computers, Generation Tech were friendly, on time, and great value for money.read more
See All Reviews
Generation Tech See Reviews