Making your
life easier
from $49

Generation Tech is here to make your life easier with customer-centric mobile tech support. No matter what device you need help with, we can assist. From your smart TV and smartphone, through to your Apple CarPlay and Google Home – our dedicated technicians are experts in smart technology and will get you connected faster, without the hassle.

Connecting your technology,
Simplifying your life.

Setting up / Configuring Computers & Devices
Training on how to use Device Features
Internet / Mobile Setup and Troubleshooting
Laptops, Smartphones & Tablets
Printers, Smart TVs & Home Assistants

Technology stressing you out?
Get in Touch

Our Process

We genuinely wish to help people gain greater confidence with their devices, which is why our customer-centric service has earned us a long list of repeat clients and referrals.

We offer competent and trusted Gold Coast IT services geared towards making your life easier and simpler.

Book

When you call to make a booking, we will ask what devices need attention and what operating systems they are running on. If you’re unsure of this, our computer technicians on the Gold Coast as well as our mobile tech support can help you figure it out.

We inform you of any steps you may need to take in regards to backing up your devices and data before we arrive. We can provide this service if you are unsure about doing it yourself, and we can also supply the necessary hardware if required.

Connect

One of our technicians will come to you at the agreed time. We ask that you have your account names and passwords handy, along with supervised access to the primary computer and/or smartphone, in order to fully configure your devices.

Depending on the job, these may include passcodes for your computer or smartphone, internet login details, Apple or Google sign-in information, email account information etc.

Learn

We go through our checklist to make sure we complete every task required. We will show you what has been done and how to use any key features. We will also give you a chance to practice using your devices, so that you feel comfortable before we leave.

Enjoy

Once you are satisfied with the work that has been done, we take payment on the spot. Cash is preferred to avoid bank fees; however, we also have card facilities available. Upon payment you will receive an invoice to your email.

To ensure there are no further problems and that you are still feeling comfortable using your devices, we will give you a courtesy call within a couple of days after we leave.

01. Book

02. Connect

03. Learn

04. Enjoy

Technology is constantly changing,
Sign up & stay up to date.

Generation Tech

5.0

Based on 12 reviews

Amanda Pulford

10:21 07 Aug 19

Professional, friendly and knowledgeable. Dan is able to understand what is needed for my system and communicate it... back to me clearly and simply. Perfect ✅read more

Evelyn Douglas

02:14 25 Jul 19

Dan sorted out my minor technical issues quickly and efficiently! He is friendly and approachable and seems to have a... broad knowledge of technical matters! Evelyn Douglas - Qalmaread more

Shirley Gordon

22:41 23 Jun 19

Thanks go to Dan, he was able to resolve my mail issues. I highly recommend Dan to all those Seniors out there that... need a little extra help in understanding technology.read more

Mark Tunks

06:05 06 Jun 19

Dan from Generation Tech sorted our work stations so quickly. PCs are now all upgraded and working fast. Back up now... safe and secure Just brilliantread more

Libby Vilumsons

05:14 09 May 19

Fantastic quick service! Thanks for all of your help Dan!

Melissa Goodin

06:24 15 Apr 19

Highly recommend. Great company and friendly professional service.

Maria Paterakis

08:32 25 Feb 19

Generation Tech provides a fantastic service. I always feel supported and valued as a customer. Dan is so patient and... always willing to go the extra mile. I highly recommend Gen-Tech.read more

Lyndall Sundberg

03:36 18 Feb 19

So grateful that I knew Generation Tech existed... had a tech issue that was holding things up at work and taking WAY... up too much of my time and I was not getting anywhere. Called Generation Tech and it was sorted in an hour :) Awesome service!read more

Laura Robinson

07:44 16 Feb 19

Gen Tech, helped us with our computer glitches, set us up again on the right road, with little fuss and a professional... attitude. Thank you for your insight and helping us through our computer frustrations!!!read more

Monique Carole

02:04 16 Feb 19

I can highly recommend Dan at Generation Tech as a very helpful, conscientious expert in the IT field of computer and... phone connection and support. Definite 5+ star professional service!read more

Brightshadows Bosworth

10:01 15 Feb 19

Generation Tech saved me a lot of time, money and effort by sprucing up my current computers so that I didn't have to... buy new ones. It really helped our business. If you're looking for someone on the Gold Coast and beyond to service your computers, Generation Tech were friendly, on time, and great value for money.read more

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Generation Tech See Reviews

Making your life easier from $49

Connecting your technology, Simplifying your life.